Privacy Policy

1. Who we are

This website is operated by NexAgri Solutions (Zhangjiagang) Co., Ltd., based in Zhangjiagang, Jiangsu, China. We supply B2B dairy and livestock equipment and support commercial equipment projects.

This policy explains how we handle personal information collected through dignx.com and related business inquiries. Contact us at info@dignx.com with privacy questions.

2. Information we collect

Information you provide. When you submit an inquiry or contact us by email or WhatsApp, we receive the details you choose to share. These may include your name, company or farm name, business email, telephone number, destination market, equipment requirements and project correspondence. Forms with an attachment option may also receive the drawings, specifications or other files you upload.

Website information. Our website and service providers may process technical and usage information such as IP address, browser and device information, pages viewed, referring pages, access times and interactions. Cookies and similar technologies are described below.

Send only information needed for your business request. Please do not include passwords, payment-card details or sensitive personal records in an inquiry or attachment.

3. How we use information

• Respond to equipment inquiries and communicate about your requirements.
• Prepare quotations, specifications, equipment selections and project coordination.
• Manage business correspondence, orders and after-sales support.
• Operate and improve the website, understand visitor use and reduce spam or misuse.
• Meet applicable recordkeeping obligations and handle legal claims.

Where data-protection law requires a legal basis, we process information to respond to requests or perform a contract, pursue legitimate business and website-security interests, meet legal obligations, or act on your consent, as applicable. You can ask us to stop non-essential follow-up communications.

4. Cookies and analytics

Cookies are small files stored by your browser. We use CookieYes to present cookie choices and remember consent preferences. Use the Cookie Settings button on this page or the website's consent-preferences control to review the available categories and change your choices.

Google Analytics 4. We use Google Analytics to understand website traffic and interactions, including how visitors reach our pages and use our content. Google processes usage and device information through cookies or similar technologies, subject to the applicable settings and consent choices. Learn more about how Google uses information from sites that use its services.

Microsoft Clarity. We use Clarity to understand website interactions through behavioral metrics, heatmaps and session replay. Clarity can process usage and device information using first- and third-party cookies and similar technologies to help us improve page usability and identify website problems. Microsoft's processing is explained in the Microsoft Privacy Statement.

Where consent is required, optional tracking is subject to that choice. You can also manage cookies in your browser. Changing or blocking cookies may affect some website functions.

5. Sharing information

Information is handled by our team and service providers supporting the relevant activity, including website hosting, email delivery, inquiry processing, analytics and consent management.

Our website inquiry forms use Formspree to receive submissions and deliver them to our team. Submitted fields and any supported attachments are processed through that service. See the Formspree Privacy Policy. CookieYes processes consent-related information to manage and record choices; see the CookieYes Privacy Policy.

For an equipment or project request, relevant information may also be shared with suppliers, engineering partners or logistics providers involved in preparing or fulfilling that request. Sharing is limited to the information relevant to that work. We may disclose information where required by law or necessary to establish, exercise or defend legal rights.

6. International processing

Our team operates in China, and our service providers may process information in other countries. For example, Formspree describes processing in the United States and other countries where it operates. Data-protection rules may differ from those in your country. Contact us if you need information about the handling of a particular inquiry or the safeguards applicable to it.

7. Retention and security

We retain inquiry and business records for as long as needed to handle the request, manage the business relationship and meet applicable recordkeeping or legal requirements. The period depends on the record and its purpose. Cookie and analytics retention also depends on the relevant service settings.

We use reasonable technical and organizational measures to protect information. No internet transmission or storage system can be guaranteed completely secure. If you need to send confidential project files, contact our team first to agree on a suitable transfer method.

8. Your choices and rights

Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction or portability of your personal information, object to certain processing, or withdraw consent. Withdrawal does not affect processing already lawfully carried out.

Email info@dignx.com with your request and enough detail to identify the relevant correspondence. We may need to verify your identity before responding and will request only information reasonably needed for that check. We handle requests within the period required by applicable law. Some records may need to be retained to meet legal obligations or resolve a claim.

You may also raise a concern with the data-protection authority responsible for your location where that right applies.

9. External services

Links to WhatsApp, social platforms and other websites take you to services operated by other organizations. Information you provide there is handled under their own privacy policies.

This website is intended for business contacts and commercial equipment inquiries, not for children. We do not knowingly seek personal information from children. If you believe a child has sent us personal information, contact us so we can review and address it under applicable law.

10. Policy updates

We may update this policy when our website, services or data-handling practices change. The date at the top identifies the latest version published on this page. If a change requires additional notice or consent under applicable law, we will follow that requirement. Publishing a new policy does not by itself replace consent where consent is required.